Havas CX Network
Client Director
June 2025 – Present
Orchestrate global, cross-functional teams to deliver integrated solutions that accelerate client growth and commercial success. Operating from Havas' Canadian Village—home to the Martech Centre of Excellence—I leverage the full Havas Global CX Network, connecting specialized capabilities and health-focused agencies across markets. While anchored in life sciences, I architect cross-sector solutions that break down silos, align stakeholders, and unlock scalable revenue opportunities.
Key contributions:
- Coordinate cross-functional agency teams to deliver scalable, multi-market solutions
- Integrate agency and partner capabilities to accelerate client adoption of new platforms
- Identify and develop new business opportunities
- Manage ongoing client and partner relationships
Independent Growth Advisory
Growth Advisor
Aug 2023 – June 2025
Advise PE & investment firms, consultancies, agencies, CX software providers, and design companies. For PE and consulting clients, serve as a Healthcare and Pharma Commercialization SME, supporting both early analysis and later-stage due diligence. Work spans direct and indirect strategies—developing market-entry roadmaps, optimizing partnerships, shaping positioning and value propositions, and building scalable sales frameworks that drive revenue and long-term growth.
Key contributions:
- Support PE firms and consultancies during early-stage due diligence, providing market analysis and commercial viability assessments
- Guide agencies and design firms in developing healthcare-optimized go-to-market strategies and partnership models
- Advise CX and software providers on market positioning, strategic alliances, and healthcare vertical expansion
No Fixed Address Health (NFA Health Inc.)
Executive Vice President, Chief Growth Officer (Contract)
Sept 2023 – Aug 2024
Led initiatives to explore market expansion, revenue growth, and client acquisition. NFA Health is an independent healthcare agency working at the intersection of patients, providers, and consumers.
Key contributions:
- Supported AOR and preferred-vendor pursuits across several speciality categories.
- Facilitated network introductions and raised visibility to pharma marketing, digital, and tech leaders.
- Sharpened value proposition and refined outbound strategies.
- Expanded CRM Company data for increased intelligence
Pulse Health
Strategic Advisor
Jan 2024 – Present
Provide ad-hoc counsel on agency partnerships, business development, and client engagement.
Key contributions:
- Advised executive leadership on agency positioning and partnership opportunities.
- Provided strategic input on client engagement and BD pipeline opportunities.
Klick Health
Senior Vice President, Growth Alliances & Partnerships
Oct 2009 – Sept 2023 (14 years)
Joined at 200 employees; exited at 1,800+. Built and led a high-impact partnerships function to drive agency growth, reputation, and reach.
Key contributions:
- Designed the partnership strategy across groups focused on consulting, martech, and data ecosystems.
- Negotiated partner agreements aligned to agency growth goals.
- Enabled co-marketing, co-pitching, and joint pursuits with ecosystem players.
- Provided strategic insights to enhance client positioning and agency services.
- Built and led a team driving alliance performance and growth KPIs.
Vice President, Business Development
- Secured AOR and digital mandates across major pharma clients.
- Developed and executed new business strategy across therapeutic categories.
- Partnered on proposal development, industry events, and integrated sales planning.
Sapient Corporation
Director, Business Development (US Midwest & Canada)
(4 years)
Key contributions:
- Led growth strategy across telecom, financial services, and retail.
- Closed strategic enterprise deals and managed complex RFP pursuits.
- Coordinated cross-functional teams to deliver winning proposals.
Publicis Canada
Vice President, Online Strategy
(2 years)
Key contributions:
- Directed digital innovation for auto, CPG, and telco clients.
- Expanded digital offerings and built integrated campaign strategies.
- Grew revenue through digital-first mandates and partnerships.
Organic New York (Omnicom)
Director, Global Business Development
(2 years)
Key contributions:
- Led enterprise pursuits in publishing, telecom, and media.
- Integrated with Omnicom partner agencies for joint pitches.
- Expanded global pipeline through co-selling with DAS network agencies.
Bluespark, Toronto
Vice President, Sales & Marketing
(8 years)
Key contributions:
- Founding member and equity partner; grew agency through new client acquisition.
- Led sales, marketing, and delivery for media, telecom, and finance clients.
- Company was acquired by ONX, a publicly traded IT services company.
CG Management
Summer Intern, Research & Coordination
Key contributions:
- Supported Client Government RFP Responses
- Gathered and shared policy briefs and research.
- Assisted senior consultants with project coordination.
Retail Sales & Customer Experience
- Micro-Boutique (Corporate Sales)
- Sporting Life (Sales Associate)
- Ports International (Menswear Sales Associate)
- Second Cup Coffee Co. (Assistant Manager)